Superfast broadband available in Barton please contact your Internet Service Provider for details. What it means for you and what else we want is covered below. However a quick note about problems with Broadband.
Super Fast Broadband (FTTC) has now been available in the village for nearly a year and after a number of teething troubles, seems to have settled down reasonably well. If anyone still has any serious ongoing problems that are not being addressed adequately by your Internet Service Provider (ISP) please give me (Paul Eitzen) a call on 850011. I cannot promise to solve your particular problem but I might be able to make relevant agencies aware if it is evident that all is not well. If you are not yet on Super Fast Broadband contact your Internet Service Provider for details and costs.
What does it mean for you?:
Villagers can now ask their ISP (BT, Talk Talk, Plusnet etc) for Fibre optic broadband (also known as FTTC). Depending on your requirements this will cost approx £50 for fitting and a new modem router and then approx £15-£30 a month. Speeds of over 45Mbs are possible dropping to 5-10Mb at the outer reaches of the village. This compares favourably with the previous top speed of around 1.5Mbs!
For those wishing even faster speeds it should be possible to ask BT for a FTTP connection where the fibre optic cable is linked direct to your house. Costs vary but a setup fee of approx £300-£600 plus an ongoing monthly cost of £40-£50 and speeds of over 100Mbs are possible.
++ Please note these are estimated speeds based on outline information ++
The Parish Council are also working to find out if BT are going to replace the ageing aluminium cables within the village. This is more aimed at gaining a reliable connection rather than increasing broadband speeds although you may see an impact.
What can you do?:
In order to keep up the pressure we believe that the best way to persuade BT management to get on with providing us with proper copper cables to our houses is for as many people as possible to be persistently but courteously critical. We have written letters and e-mails, phoned their faults and customer service numbers and also started a “Twitter” campaign.
We have been very supportive of the Openreach engineers who we see in the village almost every day. The problems are not of their making; the whole system needs replacing.
If you have a problem on your phone line or your broadband please report it to BT and/or your internet service provider. At the same time you can use Twitter to raise your issue @BTCare.
Alternatively you can write to the Chairman of BT at;
Sir Michael Rake
81 Newgate Street
London EC1A 7AJ
It all helps to keep up the pressure on BT to sort our problems out sooner rather than later.